Track Your Order
We ask for your patience during these times. The COVID-19 pandemic has been making an unfortunate impact on our shipping speeds. Shipping times will normally be accurately stated on our Shipping Policy, but in rare cases, orders are delayed for up to 1-3 weeks. This is completely out of our control and is in the hands of your governing country's laws, regulations, and safety precautions. We sincerely apologize for this inconvenience and we are doing everything within our power to ship our products out as fast as possible! Thank you for your understanding during these tough times. We will get through all of this together!
All orders can be tracked via cjpacket.com with your provided "CJ" tracking number!
When your order ships out, you will receive a shipping confirmation email and tracking number. Depending on the product ordered, the e-mail could take up to 5 business days to be sent. Once you receive the email, you can track your package here:
Order Number doesn't instantly update with the available delivery status. If your tracking number entered shows that it is currently unavailable, do not be alarmed. Your order has been shipped out and is in transit to the local post office. Tracking should be updated within a few business days. Depending on the destination, the order may take 12 to 30 business days to arrive. Please make sure to double-check the description to see the delivery time frame for your specific country.
Have any Questions? Please check the FAQ page below. For any further assistance, please contact us through our contact portal or via email at email@example.com. Our team will be more than happy to assist you!
-SHINE Customer Support